Privacy Policy

1. Introduction

Ghuma Ghumi respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile applications, and communication channels. By using Ghuma Ghumi's services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

a. Personal Information: When you use Ghuma Ghumi's services, we may collect personal information such as your name, email address, phone number, billing address, and payment details. This information is necessary for processing bookings and providing you with the requested services.

b. Travel Preferences: We may also collect information about your travel preferences, including destination preferences, accommodation preferences, and special requests. This information helps us tailor our services to meet your specific needs and preferences.

c. Usage Information: We may collect information about how you interact with our website and mobile applications, including your IP address, browser type, operating system, and device information. This information helps us improve the user experience and optimize our services.

d. Communication: When you communicate with us via email, phone, or chat, we may collect information such as your communication preferences and the content of your messages. This information enables us to respond to your inquiries and provide customer support.

3. How We Use Your Information

a. Booking and Reservation: We use your personal information to process bookings, reservations, and payments for travel-related services, including flights, accommodations, transportation, and tours.

b. Communication: We may use your contact information to communicate with you about your bookings, provide updates on your travel itinerary, and respond to your inquiries and requests.

c. Personalization: We may use your travel preferences and usage information to personalize your experience and offer recommendations for future travel arrangements.

d. Marketing: With your consent, we may send you promotional offers, newsletters, and other marketing communications about our services and special promotions. You can opt-out of marketing communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.

e. Analytics: We may use usage information to analyze trends, track user behavior, and improve the performance and usability of our website and mobile applications.

4. How We Share Your Information

a. Service Providers: We may share your personal information with third-party service providers, such as airlines, hotels, transportation companies, and tour operators, to facilitate bookings and reservations on your behalf.

b. Payment Processors: We may share your payment details with third-party payment processors to process transactions securely and efficiently.

c. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or respond to lawful requests from government authorities.

d. Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity or successor organization.

e. With Your Consent: We may share your information with third parties for other purposes with your consent.

5. Data Security

Ghuma Ghumi implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and other security protocols to safeguard your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

a. Access: You have the right to access and review the personal information we hold about you. You may request a copy of your data or ask us to update or correct any inaccuracies.

b. Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions under applicable law.

c. Withdrawal of Consent: If you have previously consented to the processing of your information for marketing purposes, you may withdraw your consent at any time.

d. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in the emails or contacting us directly.

8. Children's Privacy

Ghuma Ghumi's services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information promptly.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your jurisdiction, including countries that may not offer the same level of data protection as your home country. By using Ghuma Ghumi's services, you consent to such transfers and processing.

10. Changes to this Privacy Policy

Ghuma Ghumi reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Ghuma Ghumi.

Ghuma Ghumi is committed to protecting your privacy and ensuring the security of your personal information. By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our services. Thank you for choosing Ghuma Ghumi.